WHAT IS KARKULKA

Karkulka – the Czech name for Little Red Riding Hood – is a service providing shared cars for residents of Pilsen and the surrounding area.


Karkulka cars are bright red, freely-accessible cars parked on the streets of Pilsen that anyone can quickly borrow simply after registering.

Karkulka is for forward-looking people who don’t want or don’t need their own car, but would like to be able to simply and quickly borrow one every now and then. Karkulka is an additional service provided by Pilsen’s municipal transport company PMDP, enabling you to use private transportation to get to wherever you need to go.

Karkulka cars obediently wait on the street until someone reserves them – perhaps to drive out and spend the afternoon with parents, take the youngsters and their luggage to the train station, or enjoy a weekend getaway with friends.

You can borrow Karkulka for a day, a week, or even just an hour.

WHY USE
KARKULKA?

Save money

If you don’t drive on a regular basis, Karkulka will cost you less than owning your own car. You only pay a fixed rate for the number of kilometres you drive and how long you borrow the car. The price list is simple. No hitches, no small print. Just fair.

Worry-free wheels

All our cars are insured and have vignettes and fuel cards. If you do encounter any problems, a roadside assistance vehicle will help you 24/7. 



A car only when
you need one

Insurance, mandatory liability, maintenance costs – car owners have to deal with these year round. But did you know that the average car spends 95% of its time unused, parked on the street or in a garage? With Karkulka you pay for the car only when you are really using it.

Less environmental impact,
less traffic

Initially it may seem counter-intuitive, but adding more shared cars to the streets will result in fewer cars in cities. It’s enough for two people, who are thinking about buying their own cars for occasional trips, to decide to use carsharing instead – and voilà, there’s one less car on the streets.

HOW DOES
IT WORK?


Join now


KARKULKA’S
THREE SIMPLE
RULES

Always return
me on time

If your reservation goes overtime, a late fee will be assessed.

SO

As soon as you discover that you’re going to be late returning the car, simply extend the reservation in the app or call our hotline.

Always report
damage

Everybody should take good care of Karkulka and pass it on to the next user clean and undamaged.

SO

As soon as you discover that the car has been damaged or is excessively dirty, report it to us through the app or by calling our hotline.

Return me with at least a quarter tank

Be considerate of other users who will borrow the car after you.

SO

Always return the car with a full tank, or at least with a quarter tank.

FLEET

For now you can choose one of two types of cars for your trip with Karkulka. All cars are new, regularly serviced and regularly cleaned. Insurance, maintenance and fuel are already included in the price of the rental.


Ford Ka+

For driving in heavy city traffic, the agile Ford Ka+ will serve you well. This sporty five-door is easy to handle, can weave through the tightest spots and fit into smaller parking spaces. A few larger suitcases or the groceries for the week fit comfortably in back.

  • 4 – 5 seats
  • boot 270 l (850 l with the rear seats down)
  • manual transmission
  • power 62 kw
  • equipment: automatic A/C, car radio with Bluetooth, USB outlet for charging your phone, hands-free kit, central locking, heated front seats

from 35 CZK/hour 3,5 CZK/km

Ford Focus combi

Do you need a car to make a business call or go on a longer trip with family or friends? The practical and powerful Ford Focus estate is the right choice. It can easily accommodate five passengers plus baggage.

  • 5 seats
  • boot 480 l (1500 l with the rear seats down)
  • manual transmission
  • power 92 kw
  • equipment: automatic A/C, car radio with Bluetooth, USB outlet for charging your phone, hands-free kit, central locking, heated front seats

from 45 CZK/hour 4,5 CZK/km

PRICE LIST

  • Calculating the price of your reservation is easy, transparent, and involves no additional fees.
  • With Karkulka you just pay a fixed rate for the amount of time you reserved the car and a fixed rate for the number of kilometres you travelled. Nothing more, nothing less.
  • Servicing, mandatory liability insurance, accident insurance, a motorway vignette and fuel are already included in the price.
  • Did you enjoy driving with Karkulka? After paying a monthly fee, you’ll be able to take advantage of reduced prices.

Ford Ka+

Standard priceReduced price
Monthly fee CZK 0 CZK 150 / CZK 75 *
Rate per 1 km CZK 4,5 CZK 3,5
Rate per 1 hr CZK 45 CZK 35
Time

* Reduced monthly fees apply for Pilsen public transportation annual pass holders (central zone P).

These rates include VAT.

Ford Focus combi

Standard priceReduced price
Monthly fee CZK 0 CZK 150 / CZK 75 *
Rate per 1 km CZK 5,5 CZK 4,5
Rate per 1 hr CZK 55 CZK 45
Time

* Reduced monthly fees apply for Pilsen public transportation annual pass holders (central zone P).

These rates include VAT.


Credit system

 Credits
Bonus for filling up the fuel tank to full capacity 30
Bonus for approved car wash 30
Bonus for vacuuming the car interior  60

Credit is awarded pursuant to the General Terms of Business.

Figure out
if Karkulka
pays off

KARCULATOR

Figure out how much your trip will cost.




Estimated price:
CZK ---
Price for time: CZK  / Price for km driven: CZK 
KARCULATOR

Figure out how much your trip will cost.



Times per year Hours per ride Kilometres per ride
City driving
Day trip / business trip
Weekend / two-day business trip
Week-long holiday

km driven per year:
CZK ---
Cost for your own car:
CZK ---
Cost for a Karkulka car:
CZK ---

Amount saved with own car:
CZK ---
Amount saved with Karkulka:
CZK ---

The cost calculation model for car ownership includes standard fixed and variable costs associated with the purchase and operation of a vehicle worth CZK 300,000
(maintenance, spare parts, insurance, motorway vignette, changing winter/summer tyres, fuel, etc.).

Frequently
asked
questions

How can I join?

Download the Karkulka PMDP app to your phone or visit the web app at www.carsharing.pmdp.cz.
Fill out the contact details, upload a photo of your valid driving licence, and enter the details for your payment card (it must allow online payments).
A verification link will be sent to the email address you enter, then open the email and click through to confirm your address.
Your user account will then be activated in a few hours. You will receive an email when your account becomes active. From that moment on, you can reserve any car you wish.

It will take no more than a few hours to activate your user account.

Currently it is only possible to register online.

The terms for using the service are governed by the Master Agreement and General Terms of Business posted at the Karkulka PMDP website.

The price of the service includes fuel, a vignette for travelling on Czech motorways, and accident insurance. The user can pay for refuelling the tank using the CCS fuel card located in the glove box of each car. Parking fees at any paid car parks are not included and must be paid by the user.

There are a total of eight cars in Pilsen. Each of these cars has a specifically designated parking zone. The car rental starts and ends in this zone. The car cannot be returned to a different zone or anywhere outside of the zone. 


Reserving a car

You can reserve a car using the Karkulka PMDP app on your phone or the web app at www.carsharing.pmdp.cz.

After opening the app, select a car from the map or select the Reservations tab to create a new reservation.

Choose the date and time of the start and finish of your reservation. The estimated price of the reservation will be displayed, which is calculated from the hourly rate of the rental. Please note: this is not the final price! The final price depends on the actual distance you travel while you have the car. All prices are governed by the valid Price List .

The shortest possible reservation time is 30 minutes.

Payments are made from the payment card you entered when you registered. When you confirm your reservation, you automatically pay the hourly rental rate. And when you terminate your reservation, you automatically pay for the actual number of kilometres you travelled during your rental.

All prices and rates can be found in the Price List section.

You can cancel your reservation free of charge no less than 24 hours before the start of your scheduled reservation.

If you cancel your reservation less than 24 hours before your scheduled reservation, a cancellation fee will be charged. The amount of the cancellation fee is based on the current Price List. The cancellation fee is automatically charged to your payment card immediately after you cancel your reservation.

You can terminate a reservation that has already started before the scheduled end of the reservation, but the hourly price difference between the scheduled reservation and the actual reservation will not be returned to you.

You can shorten or prolong your reservation if another user has not already reserved the car for that time.

You can terminate a reservation that has already started before the scheduled end of the reservation, but the hourly price difference between the scheduled reservation and the actual reservation will not be returned to you.

You can use the app to prolong your reservation while you are borrowing the car, provided another user has not already reserved the car for that time. The rate remains the same, pursuant to the current Price List.

If you have already created a reservation, but when you reach the car you can’t open it using the mobile app, you can use voice commands. You just need to know the PIN that was assigned to you when you registered and the ID number of the car (four numbers from the registration plate). Call +420 226 293 552 to reach the interactive voice response (IVR) system. This is how you can start your car reservation without needing an app or data on your phone.


Driving with Karkulka PMDP

The reservation starts automatically. Exactly at the reserved time you can unlock the car by using your mobile app, placing your Pilsen Card against the reader behind the windscreen, or calling the interactive voice response system (see “Can I borrow a car even if the mobile app isn’t working for me or if I don’t have data on my phone?”).

Before you open the car, take a look at the car from the outside and compare any damage you find against the reported damage to the car listed in the mobile app. If you find any new damage or problems, report them before you open the car by using the mobile app or calling the hotline. By doing this, you’ll avoid any unpleasantness when the source of the damage is investigated.

After you open the car, check to make sure that the key to the car, CCS fuel card, “short” vehicle registration card, and confirmation of car insurance are in the glove box. If any of these items are missing, please report this to the hotline.

Report any damage or dirtiness inside the vehicle by using the mobile app or calling the hotline. Upon starting the car you accept all responsibility for any unreported damage to the car.

The key, CCS fuel card and car papers are located in the glove box on the front passenger side of the car. Here you’ll also find the manufacturer’s manual for the car and a short manual about using the car in the Pilsen carsharing scheme.

If you leave the vehicle while you are borrowing it, always make sure you have the keys to the car with you. You’ll need the key to lock and unlock the car during your rental – not the mobile app, Pilsen Card or IVR (these are used only to start and terminate your reservation).

Each user should refuel the car as they deem fit. However, the tank must always be at least one quarter full at the time the reservation is terminated. Failure to comply with this condition is subject to a fine pursuant to the current Price List.

The user can pay for refuelling the tank using the CCS fuel card located in the glove box of each car.
You can refuel at any filling station that accepts CCS cards. If you aren’t sure, ask the filling station attendant if they accept CCS cards.

The car may only be filled with premium unleaded petrol (“Natural 95”).

Refuelling is automatically monitored and the rules for use are described in more detail in the General Terms of Business. Failure to comply with these terms is subject to a fine pursuant to the current Price List.

Parking in paid parking zones is free of charge throughout Pilsen (except in residential zones). Parking at other paid car parks is paid by the customer.

The reservation must always be terminated on time, according to the scheduled reservation period.
Each car is assigned to a specific parking zone, and it cannot be returned to a different zone or anywhere outside of the zone.

Before ending your reservation, return the car key to the glove box and click the chip into the reader. This way you’re letting the system know that you want to terminate your reservation. Close the glove box and make sure that you haven’t left any of your belongings inside the vehicle. Take all your rubbish and luggage with you; once the reservation ends, you will not be able to open the car.

You can lock the car and terminate your reservation either by using your mobile app, placing your Pilsen Card against the reader, or by calling the interactive voice response system.

Before leaving the vehicle, make sure that all of the doors have been safely locked.

When you terminate your reservation, you automatically pay for the actual number of kilometres you travelled during your rental. You’ll find the total price of the reservation in your app, under “Reservations/Completed”.

If you discover that you’ll be late returning the car to the right parking zone, you can extend your reservation in the mobile app.

If you can’t extend the reservation because another user has already booked the car, immediately call the hotline.

Exceeding the duration of your reservation without advance notification will be subject to a fine pursuant to the current Price List.

Don’t worry. Just call our hotline. Together we’ll figure something out.


Credit system

Credits can be used to pay for car reservations. If you receive any credits, all future reservations will be automatically deducted from this. One credit corresponds to one Czech koruna. Credits cannot be transferred, so they cannot be sent from one user to another. The credit system is governed by the General Terms of Business.

You can acquire credits by washing the car, refuelling the car ... or from special Pilsen carsharing marketing events. A list of ways to acquire credits can be found in the Price List.